← OpenOutreach Cloud

Acceptable Use Policy

Last updated October 2026. Draft — to be reviewed by legal counsel.

Allowed

Relevant, personal business outreach to people who fit your ideal customer, within each channel's daily limits.

Not allowed

Bulk spam, purchased lists without a lawful basis, misleading identities, harassment, illegal products, or messages to anyone on your do-not-contact list.

Opt-outs

Every opt-out request must be honoured. Add the person to your do-not-contact list; the platform stops all queued messages to them.

Account safety

Do not bypass the platform's daily caps or security pauses. Accounts flagged by a channel pause automatically.

Enforcement

Breaches can lead to paused sending, workspace suspension or termination without refund.